Announcement

This website will be redirected to our new password and account access management platform iam.appstate.edu, on Monday, June 23, 2025. After this date, all password changes will take place at iam.appstate.edu.

If you would like to opt in and update your security questions and/or change your password in this new platform, sign in to iam.appstate.edu. For additional guidelines, visit support.appstate.edu/password/guidelines.

New User Access

Faculty, staff and students at Appalachian can use the ALTERNATE AUTHENTICATION section of the Password Manager to establish the account password. This section requires unique identifiable information that is verified in a secure manner.

The alternate authentication process will ask for the University ID number, also known as the Banner ID. Additionally, the person's last four digits of the social security number and the date of birth (month, day and year) must be provided to confirm the identity before the process can continue.

For assistance during changing or establishing the account password, contact Technical Support at 828-262-6266, Monday - Friday, 8:00am - 5:00pm.

Resources